FAQs

Do you allow pets?

Yes, we allow well-behaved dogs under 35 lbs and recommend booking first-floor rooms for easy access. The Homestead Team reserves the right to refuse entry to any ill-behaved or aggressive dogs. We do not allow other types of animals. A pet fee of $60 per night, plus tax, will be applied. As a way of giving back to our wonderful pet-loving community, $10 from every pet fee is donated to our local animal shelter. By traveling with your pup, you help support animals in need, and for that, we (including Heartman) thank you!

Which rooms are pet friendly?

All our rooms are pet-friendly; however, we recommend booking a first-floor room if you are traveling with your dog. For added convenience, you may want to consider rooms two, five, six, or seven, which have private entrances and exits.

Can pets be left alone in the rooms?

No. Pets are not allowed to be left alone in any guest room while you are off the premises. If you leave the premises, you must have your pet with you. If your pet is left alone in the room, we will call you to return and take your pet with you.

What is your cancellation policy?

A 50% deposit is required when you make your reservation. If you cancel more than 14 days before your check-in, you'll receive a full refund. Cancellations received within 14 days will forfeit your deposit, and cancellations made within 24 hours of arrival will incur a charge equal to the full booking amount.

What is your check-in procedure?

Our check-in time is 3:00 PM. If you plan to arrive before 3:00 PM, please call us so we can update you on your room status. If you arrive early and your room is not ready, you’re more than welcome to drop off any luggage, and we will move it to your room for you. If you plan to arrive after 5:00 PM, please let us know so we can walk you through the after-hours check-in procedure.

Is breakfast included? Do you offer vegan, vegetarian, or gluten-free options?

Breakfast is complimentary to all guests each morning of their stay. We offer a wide variety of breakfast items and can accommodate any dietary restrictions you may have. Please let us know in advance of your arrival.

What amenities are included in the rooms?

We offer vitamin-infused showerheads, heated bidet toilet seats, towel warmers, Smart TVs with streaming, mini fridges, luggage racks, an iron and ironing board, record players, shampoo, conditioner, body wash and lotion, first-aid kits, and weighted blankets in all guest rooms.

What do you have available on site to help us enjoy our stay?

We offer complimentary cruiser bikes with helmets & baskets on a first-come, first-served basis; picnic basket rentals; complimentary beach chairs, beach umbrellas, and beach towels; two outdoor fire pits; outdoor games; disc golf; and shuffleboard.

Do you charge for additional guests?

We charge $30 plus tax per additional guest.

Do you have an elevator to the second-floor rooms?

No. The second-floor rooms are accessed via a staircase.

Do you allow smoking?

No, we do not permit smoking on the property, except in the designated outdoor smoking area on the far side of the parking area. Please make sure to dispose of any butts in the designated receptacle.

Do you have quiet hours?

Yes, to ensure that all our guests have an enjoyable stay, quiet hours begin at 10:00 PM. This includes outdoor areas. We do not allow outdoor music on the property after 10:00 PM out of respect for our neighbors.

I’ve never stayed at a bed-and-breakfast before. What will it be like?

The Homestead is an independently owned luxury bed-and-breakfast for guests visiting the Connecticut shoreline. Our approach to hospitality is to be available if you need us, but for the most part, to stay out of our guests' way and let them enjoy their stay. Staying here will feel like visiting good friends who make you feel at home in their home.

Group/Special Event FAQ's

We reserved a block of rooms. Does that mean our group has priority access to the entire house?

Not unless you reserve the entire house. Reservations for a block of guest rooms grant access only to those rooms. Other guests who are not in your room block are also welcome to use our communal areas, as are you.

Can I reserve the whole house?

Yes, you can rent the whole house, which gives you access to all guest rooms, common spaces, and outdoor areas. To inquire about whole-house rentals, please call us at 203-245-0212 or email [email protected] with the appropriate information, such as your guest count, occasion, and any additional details helpful for your stay. We require a two-night minimum for whole-house rentals and a $250 cleaning fee.

Will a staff member be available during my stay for my special event?

A staff member is available during regular office hours. Overnight, we provide an emergency number for issues that may arise, such as plumbing problems, power outages, or property damage. We do our best to address most of your anticipated needs before your arrival and during office hours.

Is there a security deposit?

We reserve the right to charge for any damage to the property during your stay. For the protection of all guests, all public areas are monitored by security cameras. We ask you to please do your best to leave the house as you found it.

Can I hold an event at the house?

We offer a variety of options for hosting group events here at The Homestead. We recommend that you review the Groups section of our website, then call us at 203-245-0212 or send an inquiry email to [email protected].